I’m having trouble logging into my account. What should I do?
If you’re unable to log in:
- Double-check your email and password.
- Click "Forgot Password?" on the login page to reset your password.
- Ensure your browser is not blocking cookies or running outdated extensions that might interfere.
- Try using a different browser or device.
Need help? Contact Us
My hitlist is taking longer than usual to generate. What’s wrong?
Hitlists typically generate within seconds. If it's taking longer:
- Check your internet connection.
- Try refreshing the page or logging out and back in.
- If the system is experiencing high demand, wait a few minutes and try again.
If the issue persists, reach out to support.
Why are my content ideas not as relevant as I expected?
If your generated ideas don’t seem relevant:
- Try using more specific keywords or topics.
- Experiment with different headline styles (SEO, Listicles, How-To, etc.).
- Adjust the Unique Content Settings to refine uniqueness.
- Use the "Get Ideas" feature to narrow down related topics.
I accidentally deleted my hitlist. Can I recover it?
Unfortunately, deleted hitlists cannot be restored. However, you can quickly regenerate new ideas by:
- Using the same keywords or search parameters.
- Checking your exported files (if you previously downloaded them).
To avoid losing your data in the future, be sure to regularly export your hitlists.
My hitlist is showing duplicate ideas. How do I fix this?
If you see similar topics appearing multiple times:
- Adjust the Unique Content Settings to increase uniqueness.
- Try switching between different content styles (e.g., switching from ‘SEO’ to ‘How-To’ format).
I’m not getting enough content ideas. What should I do?
If your results seem too limited:
- Use broader search terms.
- Try different niche keywords related to your topic.
- Add more research domains.
- Ensure you're not filtering too narrowly (e.g., extremely specific search volume ranges).
My exported hitlist isn’t opening properly. How can I fix this?
If your exported file won’t open:
- Ensure you're using a compatible program (Excel, Google Sheets, Notepad).
- If the file looks corrupted, try exporting again.
- If you're using an old version of Excel, update to a newer one or open it in Google Sheets.
My subscription renewal failed. How do I fix it?
If your payment didn’t go through:
- Ensure your credit card details are correct.
- Check if your card has expired or reached its limit.
- Contact your bank or payment provider for any restrictions.
- If the issue persists, update your payment details in Account Settings.
I’m seeing an error message when generating content. What does it mean?
If you receive an error message:
- "Insufficient Credits" – You may need to purchase additional credits.
- "Network Error" – Check your internet connection and try again.
- "Server Busy" – Wait a few minutes, as the system might be processing a high volume of requests.
If the issue persists, reach out to customer support.
How do I report a bug or technical issue?
If you encounter a bug:
- Take a screenshot of the issue.
- Note any error messages displayed.
- Contact support via email or through the in-app help center.
Can I get a refund if I experience technical issues?
Refunds are handled on a case-by-case basis. If you experience an issue preventing you from using the service, contact customer support with details of the problem.
Refund Policy
I used up all my credits. What can I do?
If you've used up your monthly credit limit, you have a few options:
- Wait for Renewal – Your credits reset at the start of each billing cycle.
- Purchase Additional Credits – If you need more ideas before your renewal, you can buy extra credits from your account dashboard.
- Optimize Credit Usage – Ensure you're refining searches properly to get the most out of each query. Using broader topics can yield more relevant results without multiple searches.
- Contact Support – If you think you've used credits faster than expected due to a technical issue, reach out to customer support.
How do I decide on my main topic or content theme?
Choosing your main theme or content topic is crucial for creating engaging and relevant content. Here are some ways to determine the best focus for your content:
1. Identify Your Audience’s Interests
- Think about who your readers are and what problems they need solutions for.
- Check customer FAQs, common pain points, and social media discussions in your niche.
- Use Hitlist.ai’s AI niche expert, Marcas, to generate niche ideas you may not have considered.
2. Look at Industry Trends & Search Demand
- Use Hitlist.ai to generate content ideas based on high-search volume topics.
- Explore Google Trends or industry reports to see what’s currently popular.
- Analyze competitors to see what content performs well and where gaps exist.
3. Choose a Theme That Aligns with Your Business Goals
- If your goal is to build brand authority, choose educational or thought leadership topics.
- If you want to drive conversions, focus on problem-solving or product-related content.
- For SEO growth, pick topics with high search volume and ranking opportunities.
4. Use the “More Like This” Feature for Expansion
- If you have a general idea, use Hitlist.ai’s “More Like This” feature to generate variations and subtopics.
- This helps narrow down or expand your topic to fit your strategy.
5. Test & Refine Your Themes Over Time
- Start with a few broad topics and test how they perform.
- Check engagement metrics, traffic, and audience feedback to refine your themes.
- Hitlist.ai allows you to adjust and drill down deeper into successful topics.
What if I don’t like the title of one of the generated results?
If a suggested title isn’t quite right, you have several ways to refine it:
1. Use the “Enhance Idea” Feature
- Click "Enhance Idea" on any generated idea to get a new title suggestion.
- This helps you refine the phrasing while keeping the core idea intact.
2. Use the “Get Ideas” Feature
- Click "Get Ideas" on any generated idea to get new title ideas and related article ideas.
3. Manually Edit the Title
- You can tweak the title manually to match your brand’s voice or specific angle.
- Keep the SEO-friendly keywords while adjusting the tone or structure.
4. Change the Headline Style
- If the title format isn’t appealing, try selecting a different headline style, such as:
- Listicles (e.g., "10 Ways to Improve Your SEO")
- How-To Guides (e.g., "How to Create Engaging Blog Content")
- Questions (e.g., "What Makes a Great Blog Post?")
How do I export my hitlist or content ideas?
If you need to export your generated content ideas, Hitlist.ai makes it easy with multiple options:
1. Export as a Downloadable File
- Click the “Export” button in the Hitlist.ai interface.
- Choose your preferred format:
- Download the file and save it to your device or cloud storage.
Exporting and Export Formats
2. Share in View-Only Mode
- If you need to share your hitlist with a team or client, you can provide a link in a View-Only Mode.
Why can’t I export my hitlist? (Troubleshooting Guide)
If you're having trouble exporting:
Check your browser settings – Ensure downloads aren’t blocked.
Refresh the page and try again – Sometimes, a simple refresh resolves export issues.
Clear your browser cache – Old session data might be interfering.
Contact Support – If the issue persists, report it to our customer support team.
Can I send my entire hitlist to my final hitlist?
Yes! If you've generated a list of content ideas and want to move the entire set to your final hitlist (or main working list), you can do so easily within Hitlist.ai.
How to Send Your Entire Hitlist to the Final Hitlist:
- Open your generated hitlist in Hitlist.ai.
- Click the "Select All" option to choose every content idea in your list.
- Look for the "Send to Final Hitlist" button and click it.
- Your selected ideas will be transferred to the Final Hitlist tab, where you can refine, export, or share them.
Can I Move Only Some Ideas?
Yes! If you only want to send certain ideas, you can scroll down the list or use the search field to find and manually select individual ideas before moving them.
What If I Accidentally Move the Wrong Ideas?
If you move an idea by mistake, you can do any of the following:
Undo the action if available.
Send back the idea to research.
Delete the idea from the final hitlist.
Can I create multiple hitlists for different projects?
Yes! You can generate multiple hitlists for different campaigns, clients, or content strategies.
- Easily switch between hitlists via the action menu.
- Export each hitlist separately or merge them later if needed.
How do I reset my search if I don’t like the results?
Use the reset button to reset all your data. This action will permanently delete all existing information. To get better results, try:
Refining keywords – Use broader or more specific terms.
Trying a different headline style – See how different angles affect results.
Using "More Like This" – Generate keywords or research domains that are similar to the ones you like.
What happens to my hitlist if I cancel my subscription?
- Before cancelling your subscription, you will need to export your hitlists.
- To regain full access, simply resubscribe anytime.
Can I use Hitlist.ai for non-English content?
Currently, Hitlist.ai primarily supports English-language searches, but you can:
- Enter non-English keywords to generate some relevant results.
- Export ideas and translate them manually if needed.
- Stay tuned for future multilingual support updates!
Why do some content ideas seem too similar?
If your results look repetitive:
- Adjust Unique Content Settings for more unique suggestions.
- Try different keyword variations.
- Try different research domains.
How do I add my own keywords to refine results?
Simply type in your keywords in the research keywords field. You can input:
- Primary keywords – Directly related to your business or niche.
- Industry topics – Broad themes to get diverse suggestions.
How do I discover new niches for my website?
Chat with Marcas, the AI niche expert, to explore hidden opportunities.
Using AI to Help Generate a Topic
Can I bulk-edit or delete multiple ideas at once?
Yes! You can: select multiple ideas to delete them all at once, rewrite their titles in bulk, or combine them into one topic.
Reviewing, Editing, and Enhancing Article Hits
Does Hitlist.ai work for video and podcast content planning?
Yes! Many users use Hitlist.ai to generate:
- YouTube video topics
- Podcast episode themes
- Webinar discussion points
Simply select the right article style when generating your hitlist.
Why does my hitlist look different from my previous ones?
Content generation is AI-driven, meaning:
- Different trends and data sources influence results over time.
- Updates and improvements to the AI can refine or change suggestions.
- You can always adjust settings to fine-tune your results.
Can I request a new feature?
Yes! We love user feedback. Send your suggestions via the Contact Us page.
What’s the best way to get the most value from Hitlist.ai?
To maximize your content strategy, we recommend:
Using Competitor Analysis to find gaps in the market.
Refining search queries to improve results.
Exporting & integrating ideas into your content calendar.
Keeping an eye on updates for new features.
